Business Information and Technology Services

Student Printing

Further information


Self Service

Student Printing provides a consistent and easy way for students to print from shared computers or personal devices while on campus

Supporting the pillars of:
Teaching and Learning Research Community

About

Also Known As: Printing, Papercut

Student Printing uses a network of printers, shared computers and an accounting system tied to the UWA campus card system to provide a simple and chargeable printing solution for all students on all campuses.

Features and Benefits

Benefits

By providing a convenient method to print from shared computers and personal devices on campus, Student Printing allows students to submit a print request from any device, which can then be released from the printer of their choice, at their convenience.

Key Features

  • Global Print Queue - No need to locate your closest printer while on the computer - just send to a global queue then release your print job from the nearest device by tagging your card and selecting the job
  • Convenient Locations - All UWA subject libraries and many locations within teaching lab areas contain Multi-Function Printers (MFPs) with card readers connected to the Student Printing system
  • Autoload Credit - Load credit on to your student card from one of the autoloaders in the subject libraries, which can be used to print from any student printer
  • Copy and Scan - Student Printing MFPs allow students, staff and visitors to scan to email or a USB storage device, as well as photocopy functions
  • Web Print - Print common document types from your own mobile device
  • Guest Cards - Guest cards are available from our Library Information Desks to allow visitors to print from shared computers
  • Print Quota - Schools and faculties may assign print quota to specific unit groups, allowing all students enrolled in that unit to receive complimentary printing up to a certain value. Value assigned as part of enrolment in a specific unit will expire at the end of the unit (typically end of semester).
  • Account Management - check your balance, available quota, view statistics, transaction and print history, and access Web Print

Availability and Support

Available to:

Students, Staff and Visitors

Support Unit:

Local IT Support Groups

How do I get it:

Staff and students may load credit onto their Campus Card card via Campus Card Online, or using of the autoloaders in one of the UWA Subject Libraries.

For some students, printing quota is provided by their school or faculty.

Visitors may access printing via the provision of guest cards at the library information desks.



Support Hours:

See UWA Library Opening Hours

Available from:

All UWA Subject Libraries and various teaching labs in faculty and school areas.

  • Library Print Station Locations

  • Cost:

    Cost per copy/print:

    • 10c per mono A4 side
    • 20c per mono A3 side
    • 20c per colour A4 side
    • 40c per colour A3 side
    There is no charge associated with scanning.

    Prerequisites:

    You must have an active UWA Login

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    Service Hours

    UWA Library Opening Hours

    How do I get it?

    Staff and students may load credit onto their Campus Card card via Campus Card Online, or using of the autoloaders in one of the UWA Subject Libraries.

    For some students, printing quota is provided by their school or faculty.

    Visitors may access printing via the provision of guest cards at the library information desks.

    Related Information

    Commitments

    Individual students, staff and visitors will:

    • Accept all costs of printing via Student Printing at UWA
    • Report any issues using Student Printing to Library Information Desks or Local IT Support Groups in school or faculty areas
    • When requesting a refund for a failed printing job, supply details such as the document name, subtracted dollar value and the time you attempted to release the job
    • Refer campus card related issues to Campus Card Support

    Faculties and schools will:

    • Provide funding for print quota used by coursework students

    Local IT support groups will:

    • Provide troubleshooting for devices in their supported areas
    • Assist students with lodging refund requests, for a failed print job, or by lodging on their behalf
    • Report any outages to Business Information & Technology Services (BI&TS) via the Service Desk
    • Provide assistance and support to students using student printing
    • Refer campus card related issues to Campus Card Support

    Business Information & Technology Services (BI&TS) will:

    • Refund credit and print quota consumed by failed attempts to print
    • Assist local IT support groups to resolve issues with student printing
    • Ensure the availability of the service
    • Maintain the underlying infrastructure
    • Refer campus card related issues to Campus Card Support

    Self Help

     

    Business Information and Technology Services

    This Page

    Last updated:
    Thursday, 3 December, 2015 1:32 PM

    http://www.bits.uwa.edu.au/2621048