Business Information and Technology Services

eduroam

Further information

Visitors to UWA need to ensure that their home institution is part of the eduroam federation and that institution has given them the required privileges.

Wireless access for visitors to and from other educational institutions.

Supporting the pillars of:
Teaching and Learning Research Community

About

Also Known As: Visitor Wireless, Visitor Wi-Fi

eduroam is an international initiative providing university staff and students with wireless internet access when visiting participating institutions, without the hassle of applying for a guest account or similar.

This service can also be used by staff and students from other participating institutions when visiting UWA.

Features and Benefits

Benefits

When visiting participating institutions, the eduroam service provides convenient wireless internet access for UWA staff and students, and allows UWA to provide a similar service to our visitors from participating institutions.

Key Features

  • Accessibility - Extensive list of participating locations, including all major Australian universities and many tertiary education and research institutions globally.
  • Compatibility - Most current Wi-Fi enabled laptops, tablets, PDAs, smartphones and other devices can be configured to connect to eduroam.
  • Coverage - eduroam is available across the majority of university buildings; please view the coverage listing for specifics.

Availability and Support

Available to:
  • All current UWA staff and students.
  • Visitors from participating institutions.


Support Unit:
  • Visitors to UWA - Please check with your home institution.
  • UWA staff and students visiting participating institutions should contact their Local IT Support groups.


How do I get it:
  • Visitors to UWA - Please check with your home institution.
  • UWA staff and students - Access to this service is automatically granted.


Support Hours:

Standard University business hours; Monday - Friday, 8:30am - 5.00pm.

Available from:
  • Visitors to UWA - On campus. A detailed coverage listing is also available.
  • UWA staff and students visiting participating institutions should check with the appropriate department on site.


Cost:

There is no charge for this service offering.

Prerequisites:
  • Visitors to UWA - Please check with your home institution
  • UWA staff and students require an active UWA Login ID.


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Service Hours

This service is available 24 by 7.
All scheduled maintenance and outage windows will be advised ahead of time.

How do I get it?

  • Visitors to UWA - Please check with your home institution.
  • UWA staff and students - Access to this service is automatically granted.

Related Information

Relevant Policies

Related Services

Commitments

Individual users will:

  • Report any issues to their local IT group.

Local IT Groups will:

  • Provide support for the installation and configuration necessary to connect to the service.
  • Be the first point of contact for staff who require support.
  • Escalate incidents to Business Information & Technology Service (BI&TS) via the BI&TS Service Desk as required.

Business Information & Technology Services will:

  • Be the point of contact for the eduroam organisation.
  • Advise of any unscheduled service interruptions.
  • Ensure the availability of the service.

Self Help

Further Information for Users

The following links contain additional information for both visitors to UWA, and UWA staff and students visiting other participating institutions.

Setup Guides

The following links contain guides that assist with configuring your device to access UWA's eduroam service.

 

Business Information and Technology Services

This Page

Last updated:
Friday, 20 February, 2015 8:50 AM

http://www.bits.uwa.edu.au/2620967