Business Information and Technology Services

Unifi

Further information

Unifi

Wireless internet access for staff and students on campus.

Supporting the pillars of:
Teaching and Learning Research Community

About

Also Known As: Wireless, Wi-Fi, Wireless Internet

Unifi is the name of UWA's wireless network, which provides internet access across multiple sites. Staff and students can connect their devices to the network using their UWA Login.

Features and Benefits

Benefits

Unifi provides wireless access to select university services and internet resources, from UWA teaching venues, collaborative spaces and common areas.

Key Features

  • Compatibility - Most current wi-fi enabled laptops, tablets, PDAs, smartphones and other devices can be configured to connect to Unifi.
  • Network Security - Unifi employs up-to-date wireless security methods to prevent unauthorised access.
  • Coverage - Unifi is available across the majority of university buildings; please view the coverage listing for specifics.
  • Accessibility - Automatically provided; no account request necessary.
  • Concurrency - Staff and students may connect up to three devices simultaneously.

Availability and Support

Available to:

Staff and students.

Support Unit:

Local IT groups are your first point of contact for this service.

How do I get it:

Staff have immediate access to the network as soon as their UWA Login is activated.

Students must - in addition to activating their UWA Login - also agree to the terms and conditions of internet access, which can be also be found in the Pheme management system.

Support Hours:

Standard University business hours; Monday - Friday, 8:30am - 5pm.

Available from:

On campus - see coverage listing for further details.

Cost:

There is no charge associated with the standard service offering.

Prerequisites:

An active UWA Login.

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Service Hours

This service is available 24 by 7.
All scheduled maintenance and outage windows will be advised ahead of time.

How do I get it?

Staff have immediate access to the network as soon as their UWA Login is activated.

Students must - in addition to activating their UWA Login - also agree to the terms and conditions of internet access, which can be also be found in the Pheme management system.

Related Information

Commitments

Individual staff and students will:

  • Consider the security of their devices connected to Unifi, as all web traffic will be attributed to them.
  • Report any issues to their local IT department

Local IT Support will:

  • Provide support for the installation and configuration of software/hardware used to connect to the service.
  • Be the first point of contact for staff who require support.
  • Escalate incidents to Business Information & Technology Services via the self-service Service Desk as required.

Business Information & Technology Services will:

  • Ensure the availability of the service.
  • Discuss possibilities for network expansion with appropriate parties.
  • Advise of any unscheduled service interruptions.

    Self Help

     

    Business Information and Technology Services

    This Page

    Last updated:
    Tuesday, 16 December, 2014 10:32 AM

    http://www.bits.uwa.edu.au/2620545